• Array ( [0] => Array ( [TEXT] => О компании [LINK] => /about/ [SELECTED] => 1 [PERMISSION] => R [ADDITIONAL_LINKS] => Array ( ) [ITEM_TYPE] => D [ITEM_INDEX] => 0 [PARAMS] => Array ( ) [DEPTH_LEVEL] => 1 [IS_PARENT] => 1 [SUB_MENU] => Array ( [0] => Array ( [TEXT] => О компании [LINK] => /about/ [SELECTED] => 1 [PERMISSION] => R [ADDITIONAL_LINKS] => Array ( ) [ITEM_TYPE] => D [ITEM_INDEX] => 0 [PARAMS] => Array ( ) [DEPTH_LEVEL] => 2 [IS_PARENT] => 1 [SUB_MENU] => Array ( [0] => Array ( [TEXT] => О компании [LINK] => /about/ [SELECTED] => [PERMISSION] => R [ADDITIONAL_LINKS] => Array ( ) [ITEM_TYPE] => D [ITEM_INDEX] => 0 [PARAMS] => Array ( ) [DEPTH_LEVEL] => 3 [IS_PARENT] => ) [1] => Array ( [TEXT] => Новости / мероприятия [LINK] => /news/ [SELECTED] => 1 [PERMISSION] => R [ADDITIONAL_LINKS] => Array ( ) [ITEM_TYPE] => D [ITEM_INDEX] => 1 [PARAMS] => Array ( ) [DEPTH_LEVEL] => 3 [IS_PARENT] => ) [2] => Array ( [TEXT] => Партнерские статусы [LINK] => /about/statuses/ [SELECTED] => [PERMISSION] => R [ADDITIONAL_LINKS] => Array ( ) [ITEM_TYPE] => D [ITEM_INDEX] => 2 [PARAMS] => Array ( ) [DEPTH_LEVEL] => 3 [IS_PARENT] => ) [3] => Array ( [TEXT] => Награды и достижения [LINK] => /about/awards/ [SELECTED] => [PERMISSION] => R [ADDITIONAL_LINKS] => Array ( ) [ITEM_TYPE] => D [ITEM_INDEX] => 3 [PARAMS] => Array ( ) [DEPTH_LEVEL] => 3 [IS_PARENT] => ) [4] => Array ( [TEXT] => Лицензии и сертификаты [LINK] => /about/certificates/ [SELECTED] => [PERMISSION] => R [ADDITIONAL_LINKS] => Array ( ) [ITEM_TYPE] => D [ITEM_INDEX] => 4 [PARAMS] => Array ( ) [DEPTH_LEVEL] => 3 [IS_PARENT] => ) [5] => Array ( [TEXT] => Партнеры [LINK] => /partners/ [SELECTED] => [PERMISSION] => R [ADDITIONAL_LINKS] => Array ( ) [ITEM_TYPE] => D [ITEM_INDEX] => 5 [PARAMS] => Array ( ) [DEPTH_LEVEL] => 3 [IS_PARENT] => ) [6] => Array ( [TEXT] => Проекты [LINK] => /projects/ [SELECTED] => [PERMISSION] => R [ADDITIONAL_LINKS] => Array ( ) [ITEM_TYPE] => D [ITEM_INDEX] => 6 [PARAMS] => Array ( ) [DEPTH_LEVEL] => 3 [IS_PARENT] => ) [7] => Array ( [TEXT] => Блог [LINK] => /blog/ [SELECTED] => [PERMISSION] => R [ADDITIONAL_LINKS] => Array ( ) [ITEM_TYPE] => D [ITEM_INDEX] => 7 [PARAMS] => Array ( ) [DEPTH_LEVEL] => 3 [IS_PARENT] => ) ) ) [1] => Array ( [TEXT] => Новости / мероприятия [LINK] => /news/ [SELECTED] => 1 [PERMISSION] => R [ADDITIONAL_LINKS] => Array ( ) [ITEM_TYPE] => D [ITEM_INDEX] => 1 [PARAMS] => Array ( ) [DEPTH_LEVEL] => 2 [IS_PARENT] => ) [2] => Array ( [TEXT] => Партнерские статусы [LINK] => /about/statuses/ [SELECTED] => [PERMISSION] => R [ADDITIONAL_LINKS] => Array ( ) [ITEM_TYPE] => D [ITEM_INDEX] => 2 [PARAMS] => Array ( ) [DEPTH_LEVEL] => 2 [IS_PARENT] => ) [3] => Array ( [TEXT] => Награды и достижения [LINK] => /about/awards/ [SELECTED] => [PERMISSION] => R [ADDITIONAL_LINKS] => Array ( ) [ITEM_TYPE] => D [ITEM_INDEX] => 3 [PARAMS] => Array ( ) [DEPTH_LEVEL] => 2 [IS_PARENT] => ) [4] => Array ( [TEXT] => Лицензии и сертификаты [LINK] => /about/certificates/ [SELECTED] => [PERMISSION] => R [ADDITIONAL_LINKS] => Array ( ) [ITEM_TYPE] => D [ITEM_INDEX] => 4 [PARAMS] => Array ( ) [DEPTH_LEVEL] => 2 [IS_PARENT] => ) [5] => Array ( [TEXT] => Партнеры [LINK] => /partners/ [SELECTED] => [PERMISSION] => R [ADDITIONAL_LINKS] => Array ( ) [ITEM_TYPE] => D [ITEM_INDEX] => 5 [PARAMS] => Array ( ) [DEPTH_LEVEL] => 2 [IS_PARENT] => ) [6] => Array ( [TEXT] => Проекты [LINK] => /projects/ [SELECTED] => [PERMISSION] => R [ADDITIONAL_LINKS] => Array ( ) [ITEM_TYPE] => D [ITEM_INDEX] => 6 [PARAMS] => Array ( ) [DEPTH_LEVEL] => 2 [IS_PARENT] => ) [7] => Array ( [TEXT] => Блог [LINK] => /blog/ [SELECTED] => [PERMISSION] => R [ADDITIONAL_LINKS] => Array ( ) [ITEM_TYPE] => D [ITEM_INDEX] => 7 [PARAMS] => Array ( ) [DEPTH_LEVEL] => 2 [IS_PARENT] => ) ) ) [1] => Array ( [TEXT] => Услуги [LINK] => /services/ [SELECTED] => [PERMISSION] => R [ADDITIONAL_LINKS] => Array ( ) [ITEM_TYPE] => D [ITEM_INDEX] => 1 [PARAMS] => Array ( ) [DEPTH_LEVEL] => 1 [IS_PARENT] => ) [2] => Array ( [TEXT] => Оборудование [LINK] => /catalog/ [SELECTED] => [PERMISSION] => R [ADDITIONAL_LINKS] => Array ( ) [ITEM_TYPE] => D [ITEM_INDEX] => 2 [PARAMS] => Array ( ) [DEPTH_LEVEL] => 1 [IS_PARENT] => 1 [SUB_MENU] => Array ( [0] => Array ( [TEXT] => Сетевое оборудование [LINK] => /catalog/setevoe-oborudovanie/ [SELECTED] => [PERMISSION] => R [ADDITIONAL_LINKS] => Array ( ) [ITEM_TYPE] => D [ITEM_INDEX] => 0 [PARAMS] => Array ( [FROM_IBLOCK] => 1 [FROM_SECTION] => 12 [IS_PARENT] => 1 [DEPTH_LEVEL] => 1 ) [DEPTH_LEVEL] => 2 [IS_PARENT] => 1 ) [1] => Array ( [TEXT] => Серверы и системы хранения [LINK] => /catalog/servery-i-sistemy-khraneniya/ [SELECTED] => [PERMISSION] => R [ADDITIONAL_LINKS] => Array ( ) [ITEM_TYPE] => D [ITEM_INDEX] => 1 [PARAMS] => Array ( [FROM_IBLOCK] => 1 [FROM_SECTION] => 10 [IS_PARENT] => 1 [DEPTH_LEVEL] => 1 ) [DEPTH_LEVEL] => 2 [IS_PARENT] => 1 ) [2] => Array ( [TEXT] => IP-телефония [LINK] => /tags/ip-telefony/ [SELECTED] => [PERMISSION] => R [ADDITIONAL_LINKS] => Array ( ) [ITEM_TYPE] => D [ITEM_INDEX] => 2 [PARAMS] => Array ( ) [DEPTH_LEVEL] => 2 [IS_PARENT] => ) [3] => Array ( [TEXT] => Видеоконференцсвязь [LINK] => /tags/videokonferentssvyaz/ [SELECTED] => [PERMISSION] => R [ADDITIONAL_LINKS] => Array ( ) [ITEM_TYPE] => D [ITEM_INDEX] => 3 [PARAMS] => Array ( ) [DEPTH_LEVEL] => 2 [IS_PARENT] => ) [4] => Array ( [TEXT] => Программное обеспечение [LINK] => /catalog/programmnoe-obespechenie/ [SELECTED] => [PERMISSION] => R [ADDITIONAL_LINKS] => Array ( ) [ITEM_TYPE] => D [ITEM_INDEX] => 4 [PARAMS] => Array ( ) [DEPTH_LEVEL] => 2 [IS_PARENT] => ) [5] => Array ( [TEXT] => Инженерная инфраструктура [LINK] => /catalog/inzhenernaya-infrastruktura/ [SELECTED] => [PERMISSION] => R [ADDITIONAL_LINKS] => Array ( ) [ITEM_TYPE] => D [ITEM_INDEX] => 5 [PARAMS] => Array ( ) [DEPTH_LEVEL] => 2 [IS_PARENT] => ) ) ) [3] => Array ( [TEXT] => Партнеры [LINK] => /partners/ [SELECTED] => [PERMISSION] => R [ADDITIONAL_LINKS] => Array ( ) [ITEM_TYPE] => D [ITEM_INDEX] => 3 [PARAMS] => Array ( ) [DEPTH_LEVEL] => 1 [IS_PARENT] => ) [4] => Array ( [TEXT] => Проекты [LINK] => /projects/ [SELECTED] => [PERMISSION] => R [ADDITIONAL_LINKS] => Array ( ) [ITEM_TYPE] => D [ITEM_INDEX] => 4 [PARAMS] => Array ( ) [DEPTH_LEVEL] => 1 [IS_PARENT] => ) [5] => Array ( [TEXT] => Блог [LINK] => /blog/ [SELECTED] => [PERMISSION] => R [ADDITIONAL_LINKS] => Array ( ) [ITEM_TYPE] => D [ITEM_INDEX] => 5 [PARAMS] => Array ( ) [DEPTH_LEVEL] => 1 [IS_PARENT] => ) [6] => Array ( [TEXT] => Работа в компании [LINK] => /job/ [SELECTED] => [PERMISSION] => R [ADDITIONAL_LINKS] => Array ( ) [ITEM_TYPE] => D [ITEM_INDEX] => 6 [PARAMS] => Array ( ) [DEPTH_LEVEL] => 1 [IS_PARENT] => ) [7] => Array ( [TEXT] => Контакты [LINK] => /about/contacts/ [SELECTED] => [PERMISSION] => R [ADDITIONAL_LINKS] => Array ( ) [ITEM_TYPE] => D [ITEM_INDEX] => 7 [PARAMS] => Array ( ) [DEPTH_LEVEL] => 1 [IS_PARENT] => ) )
  • О компании
  • Услуги
  • Оборудование
  • Партнеры
  • Проекты
  • Блог
  • Работа в компании
  • Контакты
Бизнес-контакт: технические новинки от Cisco
Бизнес-контакт: технические новинки от Cisco
Cisco сообщает о начале поставок Cisco Unified Contact Center and Unified ICM Enterprise and Hosted версии 7.2(1).
30 Июля 2007

Бизнес-контакт: технические новинки от Cisco

Версия 7.2(1) решения Cisco Unified Contact Center and Unified ICM Enterprise and Hosted поддерживает ряд улучшений в плане функциональности, безопасности и управляемости продукта. Ниже представлены некоторые новые функции, реализованные в версии 7.2(1).

Новые функции Cisco Unified Contact Center and Unified ICM Enterprise and Hosted версии 7.2(1):

· Интеграция системы маршрутизации с агентами Avaya

· Поддержка Cisco Security Agent (CSA) 5.0

· Локализация на русский и традиционный китайский языки

· Поддержка формата CiscoLog Event Formatting

· Аутентификация в Support Tools 2.1

· Улучшенная система глубокого анализа для составления отчетов

· Данные о вызывающем абоненте (Dialer Detail Records) – как правило, не поддерживаются до выхода версии 7.2(2)



Новые функции Cisco CTI OS версии 7.2(1):

· Система мониторинга Silent Monitor на базе Cisco Unified Communications Manager 6.0

· Интеграция системы маршрутизации с агентами Avaya



Новые функции Cisco Agent Desktop версии 7.2(1):

· Система мониторинга Silent Monitor на базе Cisco Unified Communications Manager 6.0

· Улучшенный графический интерфейс пользователя (GUI)

· Поддержка Windows 2003 Server R2

· Поддержка Windows Vista



Новые функции Cisco Unified Contact Center Management Portal версии 7.2(1):

· Поддержка расширенных переменных контекста вызова (Expanded Call Context Variables)

· Улучшенная система аудиторских отчетов